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Our Service

  At Mortgage Adviser NI we take pride in guiding our clients through the process of buying their first home, moving home or remortgaging their existing property. The process of buying or refinancing property can be exceptionally time consuming and stressful. At Mortgage Adviser NI our mortgage advisers will ensure you receive the professional, bespoke advice you are looking for.

This is a brief guide to how our service works in practice.

Initial Contact

We don’t believe in keeping our customers waiting and will never ask you to dial a premium rate number. Our mortgage broker will be able to respond to your enquiry anytime between 9:00 am – 5:00 pm Monday – Friday excluding bank holidays. If our mortgage advisers are busy we will contact you at our earliest convenience usually within 2-3 hours of receiving your enquiry.

Free Mortgage Consultation

When contact is made we will take initial details over the phone & one of our mortgage advisers will then be able to assess your individual situation if we think we can be of assistance we will make an appointment with you for your free mortgage consultation either face to face or at a location which is convenient to you, which ever one suits you best. This consultation will involve the gathering of background information. For example, detailed accounts of your incomings & outgoings & we will then be able to check your details against the lenders affordability calculators & criteria to find the mortgage which is right for you. This process means that we will not waste valuable credit searches in order to find a lender who is willing to give you the mortgage you require.

Quotation / Recommendation

Once our mortgage broker has processed your details they will select the mortgage which is best suited to your needs and begin the application process. This will usually involve us requesting a mortgage agreement in principle on your behalf, a mortgage agreement in principle will show your estate agent where applicable that you are credit worthy and serious about purchasing your new home.

Safe & Secure

You can rest assured that our mortgage advisers will keep all of your personal information private and confidential and you will always retain the right to request any information we hold regarding your situation.

Mortgage Offer

With your permission our mortgage advice team will keep your details on record and contact you when your current mortgage deal expires, at this point a mortgage broker will contact to reassess your personal circumstances at that time. We will then carry out another search on your behalf to see if we can improve upon the deal that you are currently on.

After Sales

With your permission our mortgage advice team will keep your details on record and contact you when your current mortgage deal expires, at this point a mortgage broker will contact to reassess your personal circumstances at that time. We will then carry out another search on your behalf to see if we can improve upon the deal that you are currently on.

 

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